noReply from MyfavMags nor LXF to subcriber requests...

Comments, suggestions and questions about Linux Format magazine and the coverdiscs

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noReply from MyfavMags nor LXF to subcriber requests...

Postby damnitdan » Sat Aug 06, 2011 10:10 am

I have tried repeatedly (at least three attempts) to clarify why my subscriber # changed and more importantly to determine why LXF believes my last issue is Sept 2011 (on one subscriber #) instead of Nov 2011 (on the other subscriber #). There has been NO REPLY to ANY of my emails to myfavoritemagazines nor to linuxformat.

I have been a subscriber since mid 2005 yet no one can take time to answer my request. Seems shameful that I would need to expose such a trivial issue in this forum.

Why should I bother to renew?
damnitdan
 
Posts: 1
Joined: Mon Feb 19, 2007 8:35 pm
Location: Renfrew, ON, Canada

Postby katystar » Mon Aug 08, 2011 7:57 am

Hi,

I'm sorry to hear our customer services team haven't got back to you on this matter. If you could email me directly with your details and problem I will speak to our customer services manager ASAP for you.

My email is - katy.holman@futurenet.com

Kind Regards,
Katy
Katy Robinson
Direct Marketing Product Manager
Linux Format magazine
katystar
 
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Joined: Wed Dec 09, 2009 2:51 pm
Location: Bath


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